Shipping Policy

Cheepla delivers to all major cities in Nigeria. For remote or rural areas, delivery may take longer and customers will be notified accordingly.

International shipping is currently unavailable unless specifically stated on the Cheepla website.

Shipping costs are calculated at checkout based on the package weight, destination, and selected delivery method.

Free shipping promotions may apply to selected orders. Where applicable, the terms will be displayed at checkout.

Orders are processed within 24–48 hours after payment confirmation.

Customers will receive an order confirmation and tracking details by email or SMS once their order has been shipped.

All shipments include a tracking number for monitoring delivery progress.

Customers can track their orders using the tracking link provided by email or through the Cheepla portal.

Customers are responsible for providing accurate and complete shipping information.

Cheepla is not liable for delays or lost shipments caused by:

• Incorrect or incomplete delivery addresses
• Refusal to accept delivery
• Force majeure events such as natural disasters, strikes, or road closures

Customers should inspect their items immediately upon delivery.

Any damaged or missing items must be reported to support@cheepla.com within 48 hours of delivery.

Cheepla can handle returns for defective or incorrect products in accordance with the Cheepla.com Refund & Return Policy.

Customers must follow the return instructions provided by Cheepla.