Effective Date: March 24, 2026
At Cheepla.com, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information. By using our website or services, you agree to the practices outlined here.
1. Information We Collect
We may collect the following information:
Personal Information: Name, email address, phone number, shipping address, billing address, and payment details.
Device Information: Model, serial number, and any device issues for repair purposes.
Account Information: Login credentials and account preferences.
Usage Data: IP address, browser type, pages visited, time spent on pages, and click activity.
Communication Data: Messages, emails, or support requests you send to us.
2. How We Use Your Information
We use your information to:
Provide and manage our services, including device repairs and product delivery.
Communicate order updates, delivery timelines, repair progress, promotions, and offers.
Process payments securely and prevent fraud.
Personalize your experience and improve our website, products, and services.
Conduct analytics to understand user behavior and enhance service efficiency.
Comply with legal obligations or regulatory requirements.
3. Sharing Your Information
Cheepla.com does not sell your personal information. We may share your data in these cases:
Service Providers: Payment processors, delivery companies, IT service providers, and analytics platforms.
Legal Requirements: When required by law, court order, or government authorities.
Business Transfers: In the event of mergers, acquisitions, or sale of assets, with prior notice to users.
4. Cookies and Tracking
We use cookies, tracking technologies, and similar tools to enhance your browsing experience (see our Cookie Policy for details).
5. Data Storage and Security
Your data is stored securely on encrypted servers.
We implement standard security measures to prevent unauthorized access, alteration, or destruction of personal data.
Despite our efforts, no system can be guaranteed 100% secure; users are encouraged to protect their login credentials.
6. Retention of Data
Personal and device data are retained for as long as necessary to provide services, resolve disputes, or comply with legal obligations.
Data no longer required will be safely deleted or anonymized.
7. Your Rights
You have the right to:
Access your personal data.
Request correction of inaccurate data.
Request deletion of your data (where legally allowed).
Opt-out of marketing communications at any time.
Contact us regarding data protection concerns at support@cheepla.com.
8. Children’s Privacy
Cheepla.com does not knowingly collect personal information from individuals under 13 years old.