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Pickup & Drop-off

CHEEPLA PICKUP & DROP-OFF

Simple Collection. Easy Drop-Off.

Cheepla can connect customers, sellers, couriers and Hubs to make eligible pickup and drop-off journeys easier to understand and manage.

WHAT CHEEPLA CAN HELP WITH

Designed around real customer needs.

Explore the parts of this service that may be available through the Cheepla ecosystem.

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Hub Pickup

Where an order supports Hub collection, customers can use the designated Cheepla Hub as a collection point.

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Drop-Off Support

Eligible items can be handed into the applicable Cheepla logistics workflow through supported locations and processes.

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Order Identification

Use the relevant order or tracking information when collecting or handing over an item.

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Handover Coordination

Pickup and drop-off depend on the correct handover between customers, sellers, Hubs and logistics personnel.

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Track the Journey

Use your order tracking information to understand when an item reaches the relevant stage.

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Local Access

Cheepla Hubs are designed to bring parts of the Cheepla ecosystem closer to customers and communities.

HOW IT WORKS

A clear path from request to completion.

01

Choose the Route

Confirm whether your order supports delivery, pickup or an eligible Hub option.

02

Prepare the Handover

Keep your order details and any required identification information available.

03

Visit the Location

Go to the designated Hub or handover point when instructed.

04

Complete Collection

Confirm the handover and keep your order information for reference.

Pickup and drop-off availability is dependent on the specific order, seller, Hub and logistics arrangement. Do not travel to a Hub for an order until the applicable collection information has been provided.

Need help getting started?

Explore the Cheepla ecosystem or go directly to the service route that matches what you need.