Vendor Payout Policy
Your sales, commission and estimated earnings are recorded in the Cheepla marketplace ledger. A recorded balance is not the same as a completed bank transfer; payout eligibility and approval must be confirmed before funds are released.
Pending Balance
Paid orders that have not reached the marketplace clearance condition remain pending and are not immediately withdrawable.
Available Balance
Completed eligible vendor earnings become available for payout subject to account, bank and compliance checks.
Bank Verification
Vendors must provide accurate bank details. Cheepla may verify the bank information before approving a payout.
Payout Requests
Vendors may request a payout from their available balance. Cheepla may review and approve the request before transfer.
Squad Settlement
Customers pay through the payment options available at Cheepla checkout. Vendor earnings are accounted for separately, and the payout process depends on the settlement arrangements currently enabled by Cheepla.
Refunds & Adjustments
Payout availability may be reduced by refunds, reversals, chargebacks, disputes or other legitimate adjustments connected with vendor sales.
Automatic Payouts
Payouts may require manual review and approval. Do not assume that transfers are automatic or instant; the available process and expected timing will be communicated by Cheepla before a payout is processed.