Engineer & Technician Terms and Conditions

To provide services through Cheepla, Technicians must:

• Be at least 18 years of age.
• Possess the necessary skills, qualifications, and experience required for the services offered.
• Provide accurate registration information and maintain updated profile details.
• Comply with all applicable laws and regulations.

• Technicians operate as independent contractors and not as employees, partners, agents, or representatives of Cheepla.
• Nothing in this Agreement creates an employment relationship between Cheepla and any Technician.
• Technicians are responsible for their own taxes, insurance, permits, licenses, and regulatory obligations.

Cheepla may assign repair requests and service jobs based on:

• Availability
• Location
• Expertise
• Performance
• Customer requirements

Cheepla does not guarantee a minimum number of jobs. Technicians may accept or decline assignments where permitted by platform rules.

• Customers must make all payments directly through Cheepla’s approved payment channels.
• Technicians must not request, accept, encourage, or facilitate direct payments from customers.
• Cheepla collects customer payments and disburses Technician earnings according to its payout schedule.
• Applicable service fees, commissions, deductions, or administrative charges may be deducted before payout.
• Payout timelines may vary depending on verification, banking systems, and dispute resolution.

• Do not solicit, request, accept, or encourage off-platform payments.
• Do not redirect customers to personal accounts, businesses, social media, websites, phone numbers, or alternative payment channels to bypass Cheepla.
• Do not enter private service arrangements with customers introduced through Cheepla without written authorization.

Customers introduced through Cheepla remain platform customers.

• Do not solicit repeat business outside the platform.
• Do not exchange payment details for future off-platform work.
• Do not offer discounts intended to persuade customers to avoid Cheepla.
• Do not share personal banking information for direct payments.

Technicians agree to:

• Perform services professionally and competently.
• Use appropriate tools and repair methods.
• Treat customers respectfully.
• Provide accurate diagnoses and recommendations.
• Complete jobs within agreed timelines whenever reasonably possible.
• Maintain a high standard of workmanship.

• Handle customer devices with reasonable care.
• Respect customer privacy and confidentiality.
• Avoid accessing personal files, accounts, photos, messages, or data except where necessary for diagnostics or repairs.
• Immediately report accidental damage or security concerns.

Where a repair includes a service warranty, Technicians may be required to assist in resolving warranty-related issues.

Technicians shall cooperate with investigations regarding repair quality, warranty claims, and customer complaints.

Technicians shall not:

• Submit false repair reports.
• Inflate repair costs.
• Misrepresent qualifications or experience.
• Falsify parts replacements.
• Engage in fraudulent conduct.

Cheepla may suspend or terminate a Technician’s account for:

• Violation of these Terms.
• Customer complaints.
• Poor service quality.
• Fraudulent activity.
• Off-platform transactions.
• Harassment or misconduct.
• Repeated failure to meet platform standards.

Where a Technician accepts, requests, or facilitates off-platform payments:

• Immediate suspension or permanent termination may occur.
• Pending earnings may be withheld pending investigation.
• Outstanding commissions or fees may become immediately payable.
• Access to future job opportunities may be permanently revoked.
• Cheepla may pursue legal remedies for resulting losses.

Technicians shall not use Cheepla’s name, logo, branding, marketing materials, customer database, or proprietary information without written permission.

Technicians shall keep confidential all customer information, business information, pricing structures, operational procedures, and proprietary information obtained through the platform.

To the fullest extent permitted by law, Cheepla shall not be liable for indirect, incidental, special, or consequential damages arising from a Technician’s use of the platform.

Cheepla reserves the right to amend these Terms at any time.

This Agreement shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.

By registering as an Engineer or Technician on Cheepla, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.